Introduction
This Privacy Statement applies to Netwatch Group (“Netwatch”, Netwatch System”, “Netwatch Ireland”, “Netwatch North America”, “Netwatch System”, “Netwatch USA”, “Netwatch UK”, “NMC”, “National Monitoring Center”, “CalAtlantic”, “we”, “us”, or “our”) websites, including our mobile versions, and Solutions that link to or reference our Privacy Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, disclosure and how to update and correct your personal information. We may provide additional information on the collection or use of personal information provided prior to or at the time of data collection where this is required by applicable data protection laws. This Statement is not a contract and does not create any legal rights or obligations.
This Privacy Policy was last updated March 2025 – and will be updated from time to time.
Personal Information Collected
What personal information is collected?
Product and Services
When you place an order with us, we may collect personal information about you, including name, title, company, address, email address, phone numbers and, in rare instances, other categories of personal information, such as payment card information, driver’s license numbers, social security numbers (or equivalent national identification numbers) and date of birth .
Marketing
We may ask you for and collect personal information at other times in connection with our marketing activities, including when you enter a sweepstakes or contest; participate in a promotion or marketing campaign sponsored by us or one of our business partners; when you want to find out about services offered in your area; when you complete surveys or other questionnaires; when you participate in a user forum or blog hosted by us or one of our business partners; when you send us an email.
We (and our Business Partners) may also collect information made publicly available through third-party platforms such as social media websites, online databases, or online directories.
If you do not wish to receive marketing communications you can opt out by visiting the Communications Preference Center. After you opt out, we will not send further promotional communications , but we may continue to contact you to the extent necessary for the purposes of any services that you have requested.
Recruitment
We collect personal information when you express interest in employment with Netwatch, whether directly or via an agent or recruiter (speculatively or in response to any ad on the basis of our legitimate interest to recruit new employees or contractors), including names, contact information, CV or resume, date of birth, performance management information, compensation information, race and ethnic origin.
Other Information Collection
We may also collect personal information when you engage in other activities on our web sites. Our web server logs collect IP addresses and other unique identifiers of visitors to our web sites, as well as certain metrics relating to their visits. This information is aggregated to measure number of visits, average time spent on our web site, pages viewed and web site usage information . We use this information to measure the use of our sites and to improve the content of our sites.
We (“Processor”), as part of our business relationship with dealers, partners, or other business or government customers, are often asked to receive, gather, store, analyze, or otherwise process information about the users, end users or potential consumers of that business or government organization. In such cases, the business or government organization (“Controller”) will be responsible for determining how the information will be used and for providing notice and taking any other legal steps with regard to the collection and use of such information. Please refer to the privacy notice of the business or government organization with which you have a relationship for information on how they engage Processors, like us, to process information on their behalf.
Information for Channel Partners
If you represent a Netwatch channel partner, you may visit our web sites intended specifically for channel partners. We may use information provided on that site to administer and develop our business relationship with you, the channel partner you represent, and channel partners generally. For instance, this may involve using your information to send you details of channel partner programs, including product offerings or special opportunities. It may also include sharing certain information with other channel partners (subject to any confidentiality obligations that may exist), or Netwatch customers or prospects. In connection with a particular transaction or program, we may also contact you as part of partner or customer satisfaction surveys or for market research purposes.
What About Cookies?
What are Cookies and Related Technologies?
Cookies are small data files that are stored on your device that allow us and our third-party providers to collect certain information about your interactions with our web sites and other online services. We and our third-party providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).
What Do We Collect When Using Cookies?
When you interact with our web sites and other online services, we and our third-party providers may use cookies to automatically collect certain types of information about your usage of our web sites and other online services. For example, we may collect log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other similar information. We may collect analytics or “clickstream” data or use third-party analytics tools such as Google Analytics to help us measure traffic, usage and activity trends for our web sites and online services, and to better understand our user base.
Third-party providers may also collect personal information about your online activities over time and across different websites when you use our websites and online services.
How Do We Use That Information?
We use or may use the data collected through cookies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit our websites and online services; (b) provide and monitor the effectiveness and quality of our websites and online services; (c) monitor online usage and activities of our websites and online services; (d) diagnose errors and problems with our websites and online services; (e) otherwise plan for and enhance our web sites and other online services; and (f) facilitate the purposes identified in our Privacy Statement. We and our third-party advertising providers also use the information we collect through cookies to understand your browsing activities, including across unaffiliated third-party sites, so that we can deliver personalized ads, content and information about products and services that may be of interest to you.
Please note that we may link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described in our Privacy Statement.
Your Choices About Cookies
In some jurisdictions, including European Union Member States, most cookies will only be enabled if you have taken some form of action on our web site(s) to accept cookies using the prominent banner notice. However, in other jurisdictions, cookies will be enabled by default.
If you would prefer not to accept cookies, most browsers allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using our online services, as some features and services may not work properly. Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
Many of our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). For more information on the use of Google Analytics, please visit Google’s privacy policy here https://policies.google.com/privacy . You can also view Google’s currently available opt-out options here https://policies.google.com/technologies.
Your Choices About Online Ads
We support the self-regulatory principles for online behavioral advertising (“Principles”) published by the Digital Advertising Alliance (“DAA”). This means that we allow you to exercise choice regarding the collection of information about your online activities over time and across third-party websites for online interest-based advertising purposes. More information about these Principles can be found at www.aboutads.info. If you want to opt out of receiving online interest-based advertisements on your internet browser from advertisers and third parties that participate in the DAA program and perform advertising-related services for us and our partners, please follow the instructions at www.aboutads.info/choices, or http://www.networkadvertising.org/choices/ to place an opt-out cookie on your device indicating that you do not want to receive interest-based advertisements. Opt-out cookies only work on the internet browser and device they are downloaded onto. If you want to opt out of interest-based advertisements across all your browsers and devices, you will need to opt out on each browser on each device you actively use. If you delete cookies on your device generally, you will need to opt out again.
If you want to opt out of receiving online interest-based advertisements on mobile apps, please follow the instructions at http://www.aboutads.info/appchoices.
Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from DAA program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our web sites and online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles.
Privacy Disclosures For California Residents
This section applies to you if you are a resident of the state of California and provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the state of California within the scope of the California Consumer Privacy Act of 2018 (“CCPA”).
For purposes of this section, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include information that is made publicly available from government records, that is deidentified or aggregated such that it is not capable of being associated with you, or that is otherwise excluded from the CCPA’s scope, such as personal information covered by certain sector-specific privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”) or the Driver’s Privacy Protection Act of 1994.
This section also does not apply to information relating to our employees, contractors, applicants and other personnel. In addition, we often act as a “service provider,” as defined in the CCPA, processing personal information on behalf of our customers, and this section does not apply to the personal information processing we perform as a service provider.
Collection and Use of Personal Information
In the last 12 months , we have collected the following categories of personal information:
- Identifiers, such as full name, alias, account name and password, customer number, IP address and other unique personal identifiers;
- Commercial Information, such as product or service interests and orders, credit information (if you purchased a product or other device requiring service) and investment information (if applicable);
- Internet/Network Information, such as log file data (including IP address, browser type) and clickstream data (including your usage and activity on our web sites and online services)
- Geolocation Data, such as your general geographic location based on your IP address or more precise location when accessing our services through a mobile device or using our services with geolocation capabilities;
- Professional/Employment Information, such as job title, company and industry;
- Other Personal Information, such as your comments on our forums, wikis, blogs, social computing tools or in response to surveys and any other inquiries, requests or comments you choose to send us;
We collect this information directly from you, from your browser or device when you interact with our web sites and other online services, from third parties including our service providers, business partners, channel partners, and from public third-party platforms such as social media websites, online databases or online directories.
We collect personal information from and about you for a variety of purposes. For example, we use personal information to communicate with you; to facilitate, process and fulfill orders your place with us or the services you request; to conduct surveys and other promotions; to analyze and improve the use of our web sites and other online services; to deliver marketing communications and personalized and non-personalized advertising; and to facilitate our customer and investor relations operations. For more information about our use of personal information, please refer to the Use of Personal Information section of our Privacy Statement.
Disclosure and Sale of Personal Information
We may share personal information with third parties for business purposes, subject to your right to opt-out of those sales (please refer to the Your California Privacy Rights section below). The categories of third parties to whom we disclose your personal information may include our subsidiaries and related companies, our service providers, business partners and channel partners, and certain third parties where you have provided consent or where we are required by law.
As is common practice among companies that operate online, we allow certain third-party providers to collect information about consumers directly through our web sites and other online services for purposes of analyzing and optimizing our services, delivering ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please refer to the Submitting Requests section below regarding your right to opt-out.
For more information about how we share personal information, please refer to the Sharing of Personal Information section of our Privacy Statement.
Your California Privacy Rights
As a California resident, you may be able to request to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):
Right to Know: You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
- The specific pieces of personal information we have collected about you;
- The categories of personal information we have collected about you;
- The categories of sources of the personal information;
- The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
- The categories of personal information we have sold about you (if any) and the categories of third parties to whom the information was sold; and
- The business or commercial purposes for collecting or, if applicable, selling personal information about you.
The Right to Request Deletion: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt-Out of Personal Information Sales: You have the right to direct us not to sell personal information we have collected about you to third parties. If you are under the age of 16, you have the right not to have your information sold, unless you, or your parent or guardian, affirmatively authorize such sales (the “Right to Opt-In”).
You also have the right to be free from discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.
In addition, if you have an established customer relationship with us for personal, family or household purposes, you may also have the right under California’s “Shine the Light” law to request:
- A list of the categories of certain personal information that we have disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes; and
- The names and addresses of all such third parties.
Submitting Requests
To Exercise Your Right to Know, Right to Deletion or “Shine the Light” Right. To exercise your right to know, right to deletion or “Shine the Light” right, please submit a request specifying the right you wish to exercise by:
Email: privacy@netwatchgroup.com
We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account (if applicable). We will only use personal information provided in connection with your request to review and process your request.
In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.
To Exercise Your Right to Opt-Out of Personal Information Sales. To initiate your request to opt out of personal information sales, please email privacy@netwatchgroup.com. To the extent our third-party advertising and analytics providers’ collection of information from users of our web sites and other online services constitutes a “sale” under the CCPA, please refer to the Cookies tab of our Privacy Statement for more information about the choices and opt-out options you have in relation to those practices.
What about my child’s privacy?
Web sites and other online services operated by or on behalf of Netwatch Group and its world-wide affiliated companies and subsidiaries are not intended for use by persons under the age of 13. We do not seek to or knowingly collect or solicit information about children under the age of 13. No information should be submitted to or posted on our web sites or other online services by users under 13 years of age. If a child under the age of 13 provides personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete the information.
What Choices Do I Have Regarding Collection, Use And Distribution Of My Personal Information?
We or our business partners may, from time to time, send you email or direct mail regarding our products and services. If you do not want to receive such communications, simply tell us when you give us your personal information, or follow the directions contained on the mailing to remove your name from our mailing list(s). Your communications preferences can be managed at the Communications Preference Center [add link].
On certain types of Netwatch promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include personalized advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.
Please note that by refusing to provide personal information or by denying or withdrawing consent to use personal information for purposes identified, you or your company may be unable to participate in certain programs or activities sponsored by us.
If you have established a “user profile” on a Netwatch web site, you may change the information you provided by visiting that portion of the web site and resubmitting your information. Individuals are responsible for providing us with accurate and complete personal information, and for contacting us if correction of such information is required. We will strive to keep information we hold about customers accurate.
Under the law of certain jurisdictions (such as the state of California, the state of Nevada and the EU), you may also have certain rights in relation to your personal information which can generally be exercised by contacting us. For additional information about the rights available in certain jurisdictions, please review our Privacy Statement.
Updating, Verifying and Deleting
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2002 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email privacy@netwatchgroup.com.
If you have other questions, comments or concerns about our privacy practices please contact our Privacy Office at email address or at the address below. If you wish to issue a request to exercise your rights where applicable by law please complete the form found here.
Data Protection Officer
Netwatch Group
25341 Commercentre Drive
Lake Forest, CA 92630
Email: privacy@netwatchgroup.com
EU Privacy Points of Contact
Netwatch Group has designated specific representatives you can contact in Europe in the following countries: Ireland and the United Kingdom or please send an email to email address indicating your country of residence and we will route you to the appropriate Netwatch data protection EU representative.
California Privacy Rights Act (CPRA)
Overview
Netwatch Group is committed to protecting your Personal Information and providing transparency about how we collect, use, and share your data. This Privacy Policy is provided in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applies to California-based employees, job applicants, and contractors (also collectively referred to as “Consumer”) of Netwatch Group. For the purposes of this policy, Netwatch Group includes H.B. Brooks International Inc., dba Netwatch North America (“Netwatch North America”) and Advanced Protection Industries, LLC., dba National Monitoring Center (“NMC”), and is referred to as the “Company” or “Netwatch Group” within this policy.
This Privacy Policy outlines the Company’s practices related to the collection, use, storage, and sharing of individually identifiable information (“Personal Information”) of job applicants, employees, and independent contractors (collectively referred to as “Consumers”), as defined below:
- Applicant: A California-based individual who submits an application for employment.
- Employee: A California-based individual who is or has been employed by the Company.
- Contractor: A California-based individual who is engaged in providing services to the Company and who is not an employee of the Company or a non-executive director of the Company.
If you are a Contractor, the terms of this policy do not create an employment relationship between you and the Company.
Personal Information
Under the CCPA, “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident and includes certain categories of Personal Information discussed below that constitute “Sensitive Personal Information.”
Categories of Personal and Sensitive Information Collected
Good employment and engagement practices, as well as the effective running of our business require the Company to collect, use, store, transfer, and otherwise process certain Personal Information.
The Company collects Personal Information that is directly relevant to its business, required to meet its legal obligations, or otherwise permissible to collect under applicable law. The categories of Personal Information we may have collected from you in the last 12 months include:
- Identifiers, such as name, alias, postal address, government-issued identifier (e.g., Social Security number (SSN), Internet Protocol address, email address, driver’s license number, passport number, or other similar identifiers;
- Personal information, such as real name, signature, SSN, address, telephone number, passport number, driver’s license or state identification card number, federal identification authorizing work in the United States, access and/or pass-codes, insurance policy number, education, employment, employment history, bank account number, credit card number, medical information, and health insurance information;
- Characteristics of protected classifications under California or federal law, such as age, marital status, gender, sex, race, color, disability, citizenship, primary language, immigration status, military/veteran status, disability, request for leave and medical conditions;
- Commercial information, such as transaction information and purchase history (e.g., in connection with expense reimbursements for Company related expenses, or purchases for the Company);
- Internet or network activity information, such as browsing history and interactions with our online systems and websites, and any personal information that you provide while accessing the Company’s computer systems, such as personal credit card information and passwords;
- Geolocation data, such as device location from using the Company’s devices or clocking in/out for timekeeping purposes;
- Biometric information from connecting to the Company’s secured access points and/or for access into company (building) location(s);
- Audio, electronic, visual, and similar information;
- Professional or employment-related information, such as work history, prior employers, data submitted in job applications, professional licenses, degrees, background checks, performance and disciplinary records, compensation, benefits, and leaves of absence information;
- Non-public education information;
- Inferences drawn from any of the personal and sensitive personal information listed above to create a profile or summary about, for example, an individual’s suitability for a position, abilities, or aptitude.
- Sensitive Personal Information, which may include:
- Information that reveals:
- A Consumer’s social security, driver’s license, state identification card, or passport number;
- A Consumer’s financial account information, debit or credit card number in combination with any required security or access code;
- A Consumer’s precise geolocation;
- A Consumer’s racial or ethnic origin;
- The contents of a Consumer’s mail, email, and text messages unless the business is the intended recipient of the communication;
- The processing of biometric information for the purpose of uniquely identifying a Consumer.
- Personal Information collected and analyzed concerning a Consumer’s health.
- Personal Information collected and analyzed concerning a Consumer’s sexual orientation.
Personal Information About Family Members and Friends
If a California Consumer provides the Company with Personal Information about members of their family and/or other dependents and friends (e.g., for personal references, emergency contact, and benefits administration purposes), it is that Consumer’s responsibility to inform such individuals and obtain agreement that their data can be shared with the Company. Should the individual have any questions, please refer them to this policy.
Sensitive Personal Information
The Company may collect and process certain special categories of Personal Information (“Sensitive Personal Information”) about a Consumer where required by or permitted under applicable law, where necessary for the establishment, exercise, or defense of legal claims, or, where necessary, the Consumer has provided their explicit consent.
Subject to applicable law, the Company may collect and disclose for business purposes each of the following categories of Sensitive Personal Information relating to California residents covered by this Notice, which may include:
- Information that reveals:
- A Consumer’s social security, driver’s license, state identification card, or passport number;
- A Consumer’s financial account information, debit or credit card number in combination with any required security or access code
- A Consumer’s precise geolocation.
- A Consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership.
- The contents of a Consumer’s mail, email, and text messages unless the business is the intended recipient of the communication.
- The processing of biometric information for the purpose of uniquely identifying a Consumer.
- Personal Information collected and analyzed concerning a Consumer’s health.
- Personal Information collected and analyzed concerning a Consumer’s sexual orientation.
Categories of Sources of Personal Information
Personal Information can exist in various formats, including, but not limited to:
- Physical format, including paper documents, and printed images
- Digital formats, including text, image, audio, or video files
- Abstract digital formats, including compressed or encrypted files, metadata, or artificial intelligence systems that are capable of outputting Personal Information
Personal Information does not include publicly available information or lawfully obtained, truthful information that is a matter of public concern.
The categories of sources from which Personal Information is collected may include:
- Directly from a California Employee, Contractor, or the individual’s representatives;
- Prior employers, references, recruiters, and job-related social media platforms;
- Third-party companies, such as background check companies, licensing, and credentialing organizations;
- Claim administrators and investigators;
- Internal systems and platforms used in the course of employment (e.g., timekeeping, payroll, and learning systems);
- Company-issued devices and security systems (e.g., access logs or surveillance footage);
- Government agencies and public records for employment verification;
- Benefit providers and third-party administrators;
- Employee engagement surveys;
- Professional licensing or regulatory agencies;
- Agencies for garnishments and tax withholdings.
Depending on the Company’s interactions with you, we may or may not collect all of the information identified about you.
Purpose of Collection and Use
We collect and process Personal Information about you: (i) because we are required or permitted to do so by applicable law, (ii) because such information is necessary to fulfil your employment or engagement with the Company and facilitate your relationship with the Company, (iii) because such information is of particular importance to us and we have a specific legitimate interest under law to process it, (iv) where a public interest requires it, (v) where the Personal Information is necessary for the establishment, exercise, or defense of legal claims, or (vi) where necessary to protect the vital interests of you or another person. If you do not provide certain categories of Personal Information, it may limit the Company’s ability to fulfill some of the purposes described in this policy. In such cases, the matter may be referred to Human Resources for further guidance and support.
We may use your information for the following operational and employment-related purposes:
- Recruiting and retaining employees
- Collecting and processing employment applications, including confirming eligibility for employment, background and related checks, and onboarding
- Employee benefit plan and program administration
- Leave of absence administration
- Compensation administration and compliance, including payroll, bonuses, reimbursements, etc.
- Maintaining personnel records and complying with record retention requirements
- Communicating with employees and/or employees’ emergency contacts and plan beneficiaries
- Facilitating and administering the use of the Company’s property and resources, including the Company’s information systems, electronic devices, network and data, and preventing unauthorized access of such
- Workplace health and safety compliance
- Ensuring employee productivity and adherence to policies
- Investigating complaints, grievances, and suspected violations of policy
- Complying with applicable state and federal laws, including labor, employment, tax, wage garnishments, unemployment claims, benefits, workers compensation, disability, equal employment opportunity, workplace safety, and related laws
- Exercising and defending legal claims
Categories of Personal Information Disclosed
For purposes of the CCPA/CPRA, the Company does not sell or share the personal sensitive information of its job applicants, employees, or independent contractors. However, we do disclose Personal Information with third-party administrators and service providers to the extent necessary to manage employment obligations and comply with applicable laws, such as:
- Administering health, dental, vision, life, and disability insurance benefits
- Managing 401(k) retirement plans
- Processing payroll and tax reporting
- Administering COBRA continuation coverage
- Coordinating workers’ compensation claims
- Conducting background checks and employment verifications
- Supporting HR systems and onboarding tools
- Managing leaves of absence, disability, and accommodation requests
- Facilitating compliance with federal and state employment laws
With respect to each category of Personal Information that we may have disclosed for a business purpose in the past 12 months, the categories of persons or entities to whom we may have disclosed that Personal Information are listed in the table below.
Personal Information Shared with Third Parties | Personal Information Categories |
Professional Advisors: Accountants, auditors, lawyers, insurers, tax advisors, and other outside professional advisors in all of the countries in which the Company operates.
Service Providers: Companies that provide products and services to the Company in the countries in which the Company operates, such as payroll, retirement, benefits providers, human resources services, human resources information software, recruitment and training providers; performance management, training, expense management, IT systems suppliers and support; logistics services providers, third parties assisting with event organizing and marketing activities, medical or health practitioners, and other service providers.
Note: Where appropriate, the Company will offer and receive reasonable assistance from third parties (such as service providers) to respond to data subject access requests. | Personal information is disclosed, unless restricted by applicable law, with Professional Advisors and Service Providers to the extent they provide services that align with the purposes disclosed in this policy.
The Personal Information categories shared with Professional Advisors and Service Providers includes: · Identifiers · Information that identifies, relates to, describes, or is capable of being associated with a particular individual · Characteristics of protected classifications · Commercial information · Internet or network activity information · Geolocation data · Biometric information · Audio, electronic, visual, and similar information · Professional or employment related information · Non-public education information · Sensitive Personal Information, such as information that reveals a Consumer’s: · Social security, driver’s license, state identification card, or passport number; · Precise geolocation; · Racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership; · The contents of a California Employee’s or Contractor’s mail, email, and text messages unless the business is the intended recipient of the communication · The processing of biometric information for the purpose of uniquely identifying a Consumer; · Personal information collected and analyzed concerning a Consumer’s health; · Personal information collected and analyzed concerning a Consumer’s sexual orientation. |
Public and Governmental Authorities: Entities that regulate or have jurisdiction over the Company in the countries in which the Company operates, such as regulatory authorities, law enforcement, public bodies, licensing and registration bodies, judicial bodies, and third parties appointed by such authorities. | · Identifiers · Information that identifies, relates to, describes, or is capable of being associated with a particular individual · Characteristics of protected classifications · Audio, electronic, visual, and similar information · Professional or employment related information · Sensitive Personal Information, such as information that reveals a Consumer’s: · Social security, driver’s license, state identification card, or passport number; · Racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs; · The contents of a Consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; · Personal information collected and analyzed concerning a Consumer’s health; and · Personal information collected and analyzed concerning a Consumer’s sexual orientation. |
Parties Related to a Corporate Transaction: A third party in connection with any proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of the Company’s business or assets | · Employment-related information
|
Customers: Current or prospective customers and clients. | · Professional or employment related information · Non-public education information · Audio, electronic, visual, and similar information |
Event Vendors: Event vendors, organizers, speakers, volunteers, contractors, and sponsors to facilitate events. | · Professional or employment related information · Personal information, such as name, address, email address, or phone number · Identifies, such as name and email address |
Online Tracking providers: To improve technical and design features of our websites and platforms | · IP Address |
Access by Company Personnel
Where permitted by applicable law, access to Personal Information is restricted to those individuals who need such access for the purposes listed in this policy, including but not limited to members of the Human Resources Department and the managers in the Consumer’s line of business, and to authorized representatives of the Company’s internal control functions such as Payroll, Accounting, Legal, and Information Security. All individuals granted access are required to complete appropriate training on the protection and handling of Personal Information.
Access may also be granted on a strict need-to-know basis to others where permitted by applicable law.
Security and Retention of Personal Information
Keeping Personal Information secure is one of our most important priorities. Consistent with our obligations under applicable laws and regulations, we maintain physical, technical, electronic, procedural, and organizational safeguards and security measures that are designed to protect Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, or access, whether it is processed by us or by others on our behalf.
The length of time that we intend to retain each category of Personal Information will depend on several criteria, including:
- As long as we have an ongoing relationship with the Consumer;
- As required by a legal obligation to which we are subject;
- As advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations);
- The time necessary to achieve the purpose of use and processing.
Your Rights Under the CPRA
The CPRA grants California consumers with several rights under the law, including:
- The right to delete Personal Information, unless it is reasonably necessary to maintain the information for certain specified reasons, including to comply with legal obligations.
- The right to correct inaccurate Personal Information.
- The right to know and access Personal Information in the last 12 months, such as:
- Categories of Personal Information it has collected about you
- Categories of sources from which the Personal Information is collected
- Business or commercial purposes for collecting, selling, or sharing personal information
- Categories of third parties to whom the business discloses Personal Information
- Specific pieces of Personal Information it has collected about that consumer.
- The right to know what Personal Information is sold, shared, or disclosed and to whom in the last 12-months, such as:
- Categories of Personal Information collected about the consumer
- Categories or personal information that the business has sold or shared about the consumer, as well as the categories of third parties to whom the information was sold or shared, by category or categories of Personal Information, for each third-party category.
- The categories or Personal Information that the business disclosed about the consumer for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
- The right to opt out of sale or sharing of personal information.
- The right to limit use and disclosure of Sensitive Personal Information.
- The right of no retaliation. Employers cannot discriminate or retaliate against an employee, job applicant, or independent contractor for exercising their rights under the CPRA.
How to Exercise Your Rights
You may exercise your CPRA rights using the following methods:
- Email: US@netwatchgroup.com+
- By mail: 25341 Commercentre Drive, Lake Forest, CA 92630 c/o Human Resources
- By calling our toll-free number and asking for the Human Resources Department
-National Monitoring Center: (800) 662-1711
-Netwatch North America: (866) 459-1414
To help us process your request efficiently and to protect your personal information, please include the following in your request:
- Your full name
- Your relationship to Netwatch Group (e.g., employee, applicant, contractor)
- Contact information (email and/or phone number)
- Description of your request (e.g., “Request to delete personal information”)
To verify your identity, we may take the following steps:
- Match the information provided in your request with data we already have on file (e.g., email address, employee ID);
- Request additional identifying documents if necessary (e.g., photo ID or proof of association with the company);
- For sensitive or high-risk requests (e.g., deletion or access), additional authentication may be required.
We will not fulfill CPRA requests until your identity has been verified to a reasonable degree of certainty.
You may also authorize someone to submit a CPRA request on your behalf. If an authorized agent submits a request, they must:
- Provide a signed written authorization from you;
- Submit proof of their identity and authority to act on your behalf (e.g., power of attorney or notarized document).
We may contact you directly to confirm that the agent has your permission before processing the request.
Questions or Concerns
For any questions about this Privacy Policy or your rights under the CPRA, please contact Human Resources using one of the following:
- Email: US@netwatchgroup.com+
- By mail: 25341 Commercentre Drive, Lake Forest, CA 92630 c/o Human Resources
- By calling our toll-free number and asking for the Human Resources Department
-National Monitoring Center: (800) 662-1711
-Netwatch North America: (866) 459-1414
Updates to This Policy
This Privacy Policy was last updated on June 1, 2025 and is reviewed and updated at least once every 12 months.